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Choosing Products from the
Catalogue
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Lists of Products by
Categories
You
will find on the left side of the screen a direct access of the main categories
of the “Catalogue”
. Just click on the arrow or on the name of the category and all
the product “families” will appear on the main screen from where you can easily
access the different products in each “family”.
Quick Search for a
Product
You
will find the “Search”
option on the left side of the screen. This option allows us to
locate all the references that contain the word or sequence of words entered
into the search function. Once these words have been entered, click on the
“Search”button or press the RETURN key on your
computer keyboard to view the search results in the central screen.
One
may also use the “Search by Brands”
option. When used, a menu containing all the Brands that exist
in our Catalogue will be displayed automatically.
Advanced Search for a Product
This
option, accessed by clicking on the “Advanced Search”
icon situated in the navigator bar (upper part of the screen),
allows us to locate a reference by using a series of conditions: Search by
related words, search by product name or by description, search by manufacturer,
search within a specific category, search by price or by date, etc. The results
will be displayed in the central screen.
Expanding the Information of a
Product
Once
the lists of products are shown on the main screen, after having used either the category
menu or the search function, click on the image or the name of the product
to view more detailed information:
- Amplification of the
main photograph
- Up
to six additional photographs with enlargements
- Normal price
and discount price
- Link to the
manufacturer’s website
- Link
to the product’s page in the manufacturer’s website
- Possibility
of subscribing to product alerts
- Commentaries
and evaluations other clients have made about the product
- Description
and Technical Characteristics Available options for the product, for example
size, colour, etc.
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My Shopping Cart
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The
Shopping Cart contains the products you acquire while visiting the store. You
can add, modify or eliminate products from your Shopping Cart as many times as
you wish and if you are a registered user and leave your purchases without
finalizing the transaction, you will be able to recover them automatically the
next time you log in.
The
Shopping Cart also contains a simulator that will permit you to calculate the
shipping costs of your order. If you are a registered user, this calculation
will be made with the address of your choice among those that are listed in
“Your Address Book” that is stored in your account.
Adding Products to the Shopping
Cart
1.
You will be able to add a single unit of a product from the lists by clicking
the button situated
under the column “Buy
Now” .
2.
Click on the “Buy”
button while viewing the product’s file.
Modifying/Removing a Product
from the Shopping Cart
To
remove a product, select the check box that appears under the column
“Remove”and click on “Update Shopping Cart”
To
modify the number of units of a particular product that you wish to buy, change
the number that appears under the column “Amount” and click
on “Update Shopping
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How to Purchase |
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Important
In
order to complete the transaction you should follow and accept the following
four steps described below. You may go back and leave the transaction at any
moment.
You may register yourself and NOT make any
purchases.
If you are a new
Client
If
this is the first time you are buying in our store you will have to first
register yourself as a user. Click on the “Continue” button
located on the left under the title “New Client” and
fill in the form that appears called “Details of My Account”
. Once all the details of the form are filled in, carefully read
the legal text located at the bottom and click on the “Continue” button to
create your account. The screen will display all the details of your account
which will be accessible for consultation and modification at any time.
Now
that you have registered, you can start the process of buying the products
stored in your Shopping Cart by clicking on the “Order” button in
the navigation bar or in your Shopping Cart.
If you already are a Client
If
you already are a registered user, simply fill in your email and password and
click on the “Login”
button. The details of your account will appear automatically.
To
start the process of buying the products stored in your Shopping Cart, click on
the “Order”
button in the navigation bar or in your Shopping Cart.
Step 1: Delivery Information
The
shipping address stored in your account will show up on your screen. If you
wish, you can modify or change it by clicking on the “Change Address”
button. You will also need to choose one of the shipping options
available for your address. The cost corresponding to the option you select will
be calculated in real time thanks to our web tools.
Step 2: Payment
Information
The
billing address stored in your account will show up on your screen. If you wish,
you can modify or change it by clicking on the “Change Address”
button. You will also need to select one of the proposed Forms
of Payment: Cash on Delivery (only for national shipments), Bank transfer,
Paypal, etc.)
Step 3: Order
Confirmation
Here
you will see your selected Billing Options, Shipping Address, Shipping Options
and Form of Payment. You will also view the products bought and the total
payment due for the order, broken down into subtotal, shipping costs, taxes etc.
Read carefully all the details and modify those you wish with the “Modify” option. If
all the details are correct, click on the “Confirm” button to
validate your purchase.
If
you have forgotten to buy a product, you can return to the store, add it to your
shopping cart and start the purchasing process once more.
Step 4: Finished
If
the purchase has been accepted, a page titled “Your Purchase has been Completed”
will appear. You will be able to activate the option to receive
product alerts by email if you wish to be informed of the latest news and any
changes to the products you have acquired.
Detailed information about your
order will be sent to your email address for your convenience.
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Accepted Forms of Payment
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You
may pay with the following Forms of Payment:
Bank
Transfers
Account Holder : On
Board Diagnostic Center
,
SL
1.
Once you have made the bank transfer, you can send an email to info@obdcenter.com
to notify it. Also please send a copy of the bank transfer recipt stamped by the
bank by fax to the following number: Fax: 952 41 77 38 or
by email to: info@obdcenter.com.
2.
Important.If possible please write your name and order number in the text
or commentary field when making the transfer. This will help us identify who
makes the payment.
Cash on
Delivery
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This
way of payment is only available in Peninsula and Balearic
Islands (Except Portugal). It has an additional surchase of 2% of
the total price of the purchase (including taxes and shipping costs) with a
minimum of 2€. |
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Verifying the Status of an Order
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You
can verify the status of your orders at any time and from any place as long as
you have an Internet connection. Simply start a session by clicking on the
“My Account”button and enter your email and password. Once your account is
accessed and under the option “My Orders” you’ll
see a list of your latest orders and their status: "Pending", "Being Processed"
or "Shipped out”. Click
on any of these for more information.
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My
Account |
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How to Start a Session (Enter
“My Account”)
To
obtain information about your orders, have access to your personal details and
other options you may start a session only if you have previously registered
yourself. Just click on the “My Account” button
in the navigation bar and enter your email and password.
Forgot your Password?
In
case you have forgotten your password, click on the “Forgot your Password?”
link. We will send a new password to your email address.
View/Modify Details of My
Account
You
will be able to view and modify the main details of your account (Name, Last
Name, email, Telephone, and Fax, etc.). To save the modified details click on
the “Continue”
button.
View/Modify my Addresses
You
may view, modify or eliminate details from your “Address Book” by clicking on
this option of “My
Account” . You will have a principal address (Billing Address),
and up to five additional addresses. You will be able to define which is the
principal address and which are the others at any time. To save the modified
details click on the “Continue” button.
My Orders
When
your account is accessed, under the option “My Orders” , you’ll
see a list of your latest orders and their status: "Pending", "Being Processed"
or "Shipped out”. If you wish to see the complete information of each of your
orders, click on the “View” button. The
following information will be displayed: Number and date of the order, number of
units, prices, and the shipping information – shipping address, method of
shipping, billing details, form of payment, and the breakdown of the total
costs. You can access the recent orders that appear in the list, or all of the
orders you have made since registering as a client.
Subscribing/Unsubscribing from
Newsletters
Clicking
on this link you can activate or deactivate the option of receiving newsletters
about new products, special offers and other promotional
announcements.
View/Modify my Product
Notifications
Clicking
on this link you can activate or deactivate the option of receiving alerts for
those products you have previously subscribed to from the product
file.
Closing the Session
(Logout)
In
case you are not the only person using the same computer to purchase from our
store, you can close the session at any time by clicking on the “Logout” link found
on the upper navigation bar, thus avoiding that another person have access to
your information. If you wish, you can start a new session as another user.
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